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Consultancy and customised solutions

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Whatever your specific learning or research needs in relation to public policy implementation and evaluation and public services, the Public Service Research Group has a wealth of research and industry experts who can help you develop a solution to the real challenges that you and your organisation face.  

Often clients do not have a pre-conceived notion of the form that this development or intervention might take, and we're happy to work closely with you to develop a solution that works for you. 

What we offer

We can tailor an offer that is specific to your needs, and this may be based on a combination of these different activities: 

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  • training and development 
  • executive coaching 
  • action learning approaches 
  • user-led participatory approaches 
  • events and conferences 
  • community consultations 
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  • study tours.

Our skilled staff are happy to talk with you to ensure that we develop a workable solution for you that fits your needs and budget. 

PSRG member:[from left] Ms Eleanor Malbon, A/Prof Twan Huybers, Ms Mika Tranter, Dr Lisa Carson, Dr Sue Williamson, Prof Michael O'Donnell, Dr Katie Moon, Prof Deborah Blackman, A/Prof Helen Dickinson, Dr Fiona Buick, Dr Sue Olney, Dr Anna Li, Dr James Connor, Dr Meraiah FoleyݮƵ Canberra’s School Of Business launches the Public Service Research Group (PSRG)“People tend to focus on the design of policy and assume if you get that right, everything will be okay,” explains PSRG Director, Associate Professor Helen Dickinson. “We know that's not the case and we’re more interested in the messy side of policy and public service, such as what happens around implementation, or when things don't quite go to plan.”Partnering with organisational clients, integral to the group’s research is that there will be a practical benefit for those who work in public service.“We put a lot of effort into knowledge translation and making evidence more useful to practice,” says Dickinson.Consisting of around 20 academics across the School of Government Business with backgrounds ranging from political science to health, systems theory, project management, economics, accountancy, HR, environmental studies, geography, public management, public administration and industrial relations, the PSRG has recently recruited eight experienced career researchers. The PSRG also works with an expert network of both national and international associates to ensure they have the best range of skill sets for any task at hand.The PSRG’s inter-disciplinary, inter-methodological approach sets it apart from other research groups of its kind, with Dickinson highlighting its relevance given the changing face of modern public service.

Our people

Comprising experts across a range of fields, the Public Service Research Group draws from the diverse background of its team to deliver practical research and educational solutions to the public sector and beyond.